English | Bahasa Malaysia
Possibilities of why your Shopepay KYC registration was rejected:
- Your IC information that you submitted in the system does not tally with your card
- Symbols such as @ / \ were included in your IC verification
- Your selfie or IC image was not clear or blurry
- Your IC number that you used to register is already linked to another ShopeePay account
⚠️ Note:
- Kindly be informed that only one (1) IC can be used for ShopeePay.
- Please delete that account if you no longer wish to use it, or use your previous account instead as an alternative.